Returns & exchanges
At Valk-Label, we strive for quality and satisfied customers. If your order isn't quite right, we're happy to help.
๐ฆ Returns
You can return your order within 14 days of receipt.
Conditions:
- The item is unworn and unwashed.
- The product is in its original condition.
- Labels and packaging are intact.
- Items with visible signs of wear will not be accepted.
Upon receipt and approval of the return, the purchase amount will be refunded within 5 business days via the original payment method.
Please note: The cost of return shipping is borne by the customer.
๐ Exchanges
Need a different size? No problem.
Send us an email to request an exchange. Once we have received and approved the returned item, we will ship the replacement product as soon as possible.
As our drops are produced in limited editions, we cannot guarantee the availability of all sizes.
โ๏ธ Request a return
Register your return or exchange via:
Email: info@valk-label.com
Stating:
- Name
- Order number
- Reason for return or exchange (optional)
You will then receive further instructions.
โ ๏ธ Limited Drops
Our products are produced in limited editions and often made to order, making each item exclusive. Thank you for your understanding and careful consideration when placing your order.
We try to provide size charts with our products as much as possible. Please read these carefully to avoid misunderstandings.
๐ค Questions?
Do you have questions about your order? Feel free to contact us. We are happy to help.
Valk โ Wear the story.